Home / Roof Damage Repair / Hail Damage Roof Repair
Hail Damage Roof Repair in Chandler, AZ
Hail damage roof repair in Chandler, AZ: we inspect warehouse and commercial roofs after a storm, separate cosmetic marks from real damage, and fix what needs fixing.
Hail is not an everyday event in Chandler, but when a strong monsoon cell drops it, a big warehouse roof can take a lot of hits in a few minutes. The tricky part is that not every mark is damage. Some hail just scuffs the surface. Some cracks the membrane or the coating on a foam roof and lets water in. Hail damage roof repair starts with telling those apart, so you fix what needs fixing and you do not pay to replace a roof that is still sound.
After a storm, let us know which parts of the roof you are worried about and send any photos or repair records you have. A membrane puncture repair is straightforward once we find the holes. Dents, granule loss and soft spots need a closer look to decide whether they matter. We identify the roof system, map each finding and note any areas we could not reach. Damage to HVAC units, skylights or other equipment is noted for those contractors. If wet insulation is suspected, we recommend testing before deciding how much roof needs to come off.
What happened and where
We start with what the building staff saw: when the storm hit, where water came in, and any photos taken. That tells us where to look, but it does not prove every mark on the roof came from that storm. We map the areas we inspect and use landmarks like drains, units and roof hatches so each finding is easy to find again. Large warehouse roofs often have dozens of identical curbs and skylights, so each one gets its own label.
Our roof inspection separates what we can actually see from what is assumed. We list any sections we could not walk. A neighbor's damaged roof does not mean yours is damaged too, and a clean-looking surface does not guarantee the insulation underneath is dry.
If we need to cut a test opening, we explain where and why, and how it will be patched. Your facilities contact approves it first. We do not assume what the test will show.
Real damage versus cosmetic marks
On a granulated modified bitumen roof, hail can knock granules loose without breaking the membrane. On a single-ply roof, it may leave dents or bruises that crack later. On a foam roof, it can fracture the coating and expose the foam to UV. We check whether each mark stops at the surface or goes through to the layers below. A coating is not a fix for hail damage that has cracked the membrane.
A commercial roof repair after hail matches the existing roof system. We find the punctures, cracks and fractures that need patching and mark each on the roof plan. If the extent is unclear, we may take a sample or do more testing before you choose between spot repairs and broader work.
When you compare bids, look at what each one actually fixes. Surface restoration, membrane repair and tearing out wet insulation are very different jobs. If someone recommends a whole-roof treatment, they should explain what they inspected and why it suits the damage. Any testing still needed should be listed next to the price.
Checking seams and laps
Hail can also open seams or weaken laps that were already aging. We check the seams around the damaged areas and mark any that are lifting or open. One good-looking seam does not mean all of them are fine, so we probe them rather than eyeballing. Repairs use materials and methods that match your roof system.
Our seam failure repair work is different from fixing an impact hole. A split lap needs cleaning, priming or rewelding, while a puncture needs a patch. We keep those repairs separate in the photos and the scope so you can see what each one costs and why. Even if they came from the same storm, they are different repairs.
For buildings in Sun Lakes, we confirm the building address and access with the property contact before scheduling the inspection.
Edge metal, flashing and equipment
We note dents in edge metal, coping, flashing and rooftop units separately from membrane damage. A dented HVAC housing tells you hail hit there, but it does not tell you the roof under it is damaged. We report anything that affects the roof's flashing and seals, and refer equipment damage to the mechanical contractor. You get a clear list of what is roofing and what is not.
A flashing repair may be needed where hail cracked or loosened flashing at walls and curbs. We check those details, the material around them and any backing that needs work before the new flashing goes on. If tear-off reveals more damage, we photograph it, explain the extra quantity and keep the area protected while you decide.
All of our inspection notes stay with the repair scope: wide shots, close-ups and a map of what we checked. If we recommend lab testing or more sampling, we explain what question it answers. The final scope fixes what we actually found on your building.
Protecting the building
Before large repairs, we review crane access, material staging and dock schedules with the warehouse manager. Distribution centers run on tight schedules, and the people responsible for inventory and operations decide what protection they need below. We plan work so each section we open is sealed before the end of the day.
Emergency roof repair can stop active leaks quickly after a hail storm, including night and holiday weekend calls. We record where the temporary patches went and why. A temporary patch keeps product dry but does not mean the roof has been fully inspected or repaired.
Insurance coverage is decided by your carrier and adjuster, not by us. We give you clear photos, a damage map and a repair scope to support the claim. We do not guess at what the insurer will decide based on a storm report or a few marks on the roof.
When the repair is done
We photograph any new insulation or deck repairs before the membrane covers them, then document the finished repairs against the approved scope. Approved changes are noted with the damage that caused them. Any equipment or wall work still open is listed separately. Repairing the damaged areas does not mean the rest of the roof has been checked.
Future inspections pick up from the roof as it is then. Our records of the storm repairs give your team and your insurer a clear history if another storm hits.
Commercial Roofing Questions
What should I record after a hail storm?
Note the date and time, where water came in and any photos taken. Share any repair records too. That helps us know where to look, but the inspection decides what is actually damaged.
Do hail marks on the surface mean the roof is damaged underneath?
Not always. Some marks are cosmetic. Others crack the membrane and let water into the insulation. We check whether each mark goes through and recommend testing where it matters.
Why does the roof type matter for hail repair?
TPO, PVC, EPDM, modified bitumen and foam roofs all need different repair materials and methods. Using the wrong product can fail fast or void the warranty, so we confirm the system first.
Who decides whether hail damage is covered by insurance?
Your insurance carrier and adjuster. We provide located photos, a damage map and a repair scope to support the claim, but the coverage decision is theirs.
What happens after you put on a temporary patch?
The patch stops water for now. The full inspection and permanent repair are still needed, and we keep them on your open list until they are done.
Get your roof checked after hail
Call us after a storm hits your Chandler property. We will inspect the roof, separate real damage from cosmetic marks and give you a repair scope you can use with your insurer.
Request a Roof AssessmentAll Roof Damage Repair
